Veterinary, Supplements & Compliance Policy
Equine World Store
At Equine World, the health, safety, and well-being of animals is our highest priority. This policy outlines how veterinary products, supplements, and regulated items are sold and handled on our website in compliance with applicable laws and regulations.
1. Veterinary Products & Prescription Medications
Certain veterinary medicines sold on Equine World require a valid veterinary prescription.
Important Notes:
•Prescription products are supplied only upon receipt and verification of a valid prescription from a licensed veterinarian
•Prescriptions must be issued for the specific animal(s) being treated
•We reserve the right to refuse or cancel orders where prescription requirements are not met
Prescription medications are non-returnable and non-refundable, except where legally required or in the case of manufacturer defect.
2. Over-the-Counter (OTC) Veterinary Products
OTC veterinary products do not require a prescription and are intended for general animal care.
However:
•These products are not a substitute for professional veterinary advice
•Customers are encouraged to consult a veterinarian before use
3. Supplements & Nutritional Products
All supplements sold on Equine World:
•Are intended to support general health and well-being
•Are not intended to diagnose, treat, cure, or prevent disease
•Should be used in accordance with manufacturer instructions
Regulatory Notice:
•Statements regarding supplements have not been evaluated by the FDA, EMA, or equivalent regulatory authorities
•Results may vary depending on animal condition, usage, and environment
4. Competition, Racing & Show Compliance
Certain supplements or ingredients may be restricted or prohibited by:
•FEI
•USEF
•Racing authorities
•Breed or discipline-specific governing bodies
It is the customer’s responsibility to:
•Verify product compliance with relevant competition regulations
•Observe withdrawal times where applicable
Equine World is not responsible for regulatory violations related to competition use.
5. International Regulations & Import Compliance
Veterinary products and supplements are subject to country-specific regulations.
For international orders:
•Customers are responsible for ensuring products are legal to import
•Customs authorities may inspect, delay, or confiscate shipments
•Duties, taxes, or regulatory fees are the responsibility of the customer
6. Storage, Handling & Product Integrity
Equine World follows industry best practices for:
•Proper storage conditions
•Temperature-controlled handling where required
•Supplier and manufacturer quality standards
Once delivered, proper storage and usage become the responsibility of the customer.
7. Medical Disclaimer
Information provided on this website is for educational and informational purposes only and is not veterinary advice.
Always consult a licensed veterinarian regarding:
•Diagnosis
•Treatment plans
•Medication use
•Supplement suitability
8. Adverse Reactions & Product Issues
If your animal experiences an adverse reaction:
•Discontinue use immediately
•Contact your veterinarian
•Notify our customer support team with product details and batch numbers if available
9. Product Availability & Regulatory Changes
Due to regulatory updates or manufacturer changes:
•Product availability may change without notice
•Certain products may be restricted by region
We reserve the right to modify product listings to remain compliant.
10. Policy Updates
This policy may be updated periodically to reflect regulatory changes.
The most current version will always be posted on this page.
Have any questions?
For questions regarding veterinary products, supplements, or compliance, please contact:
Equine World Store
Email: sales@equineworldstore.com
Website: www.equineworldstore.com