1. Use of the Website

By using this website, you confirm that:

• You are at least 18 years old, or using the site under the supervision of a legal guardian

• You will use the website for lawful purposes only

• You will not engage in any activity that may harm, disrupt, or interfere with the website or its users

We reserve the right to restrict or terminate access to the site if these terms are violated.

2. Products & Services

Equine World Store offers equestrian, pet, and related lifestyle products.

• All product descriptions, images, and prices are provided for informational purposes and may be updated without notice

• We make every effort to display products accurately, but colors, sizes, and details may vary depending on screen settings or manufacturers

• Availability of products is not guaranteed and may change at any time

3. Orders & Acceptance

• Placing an order constitutes an offer to purchase

• All orders are subject to acceptance and availability

• We reserve the right to refuse or cancel any order for reasons including, but not limited to:

  • Product availability

  • Pricing or description errors

  • Suspected fraud or unauthorized transactions

Once your order is accepted, you will receive an order confirmation email.

4. Pricing & Payments

• All prices are displayed in the currency shown on the website

• Prices do not include applicable taxes, customs duties, or shipping fees unless stated otherwise

• We reserve the right to change prices at any time without prior notice

Accepted payment methods are displayed at checkout. All payments must be completed before an order is shipped.

5. Shipping & Delivery

• Estimated delivery times are provided for guidance only and are not guaranteed

• We are not responsible for delays caused by carriers, customs, weather, or other external factors

• Risk of loss or damage passes to the customer upon delivery

Please refer to our Shipping Policy for full details.

6. Returns & Refunds

Returns and refunds are governed by our Refund & Return Policy, which forms part of these Terms & Conditions.

Certain items, including consumables, supplements, veterinary products, and personalized goods, may be non-returnable.