International Orders
Shipping Premium Equine Care Worldwide
At Equine World, we proudly serve customers across the globe. From our fulfillment base in Lexington, Kentucky, USA, we ship premium equine, veterinary, and animal care products to international destinations with reliability and care.
This page outlines what international customers should know before placing an order.
🌍 Countries We Ship To
We currently ship to many international destinations, including:
•🇨🇦 Canada
•🇬🇧 United Kingdom
•🇪🇺 European Union
•🇦🇺 Australia & New Zealand
•🌍 Selected countries worldwide
If your country is not available at checkout, please contact our support team for assistance.
🚚 International Shipping Times
Estimated delivery times vary by destination and carrier:
•Canada: 3–7 business days
•UK & Europe: 3–8 business days
•Australia & New Zealand: 5–10 business days
•Rest of World: 7–14 business days
Delivery times are estimates and may be affected by customs clearance or local regulations.
💰 Shipping Rates
International shipping rates are calculated at checkout based on:
•Destination country
•Package weight and dimensions
•Product shipping class
•Selected carrier and service level
All available options and costs will be displayed before payment.
🛃 Customs, Duties & Taxes (IMPORTANT)
International orders may be subject to:
•Import duties
•VAT / GST
•Customs handling or brokerage fees
These charges are not included in the product price or shipping cost and are the responsibility of the customer.
Equine World does not control or collect these fees.
⚖️ Veterinary & Product Compliance
Due to international regulations:
•Some veterinary products, supplements, or medical devices may be restricted or prohibited in certain countries
•It is the customer’s responsibility to ensure products are legal to import into their destination country
•Customs authorities may delay, inspect, or confiscate shipments that do not meet local requirements
Equine World is not responsible for orders refused or seized by customs.
🧾 Prescription Products (International)
•Prescription veterinary products require a valid prescription
•Prescriptions must comply with the regulations of both the exporting and importing country
•Some prescription products may not be eligible for international shipping
If a product cannot be shipped internationally, it will be clearly indicated.
📦 Returns & International Orders
•International customers are responsible for return shipping costs
•Customs fees and import taxes are non-refundable
•Certain products (pharmacy, supplements, perishable items) may be non-returnable
Please review our Return & Refund Policy for full details.
📍 Address Accuracy
Please ensure your shipping address is complete and accurate.
We are not responsible for delays, losses, or additional fees caused by incorrect or incomplete addresses.
📞 Need Help?
If you have questions about:
•Product eligibility
•Shipping to your country
•Customs or compliance requirements
🌐 Premium Equine Care — Delivered Worldwide
contact us
Equine World Store
Email: sales@equineworldstore.com
Website: www.equineworldstore.com